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Privacy & Cookie Policy

PRIVACY POLICY

1. Data Controller

The Data Controller is:

Celtic Child Care by Elizabeth Lenihan
VAT No: 08586690011
Email: info@celticchildcare.com
Registered Office: Via Pietro Micca, 21 – 10121 Turin

2. Types of data collected

The site collects the following categories of personal data:

a) Data provided voluntarily
  • First and last name
  • Email
  • Phone number
  • Information contained in messages
  • Data required for program registration (including those relating to minors)

⚠️ Important note (GDPR – art. 9):
Some data collected through the forms may fall under special categories of data (sensitive), such as:

  • health information
  • educational or behavioral needs of minors

Such data is processed only if strictly necessary to provide the requested service.

b) Data collected automatically
  • IP address
  • Browsing data
  • Device information
  • Interactions with the site

3. Purposes of processing

Data is processed for:

  1. Service provision
    • request management
    • program registrations
    • informational contacts
  2. Contractual and pre-contractual fulfillment
  3. Legal obligations
  4. Statistical analysis and site improvement (Analytics, Clarity)
  5. Marketing (only with prior consent)
    • sending promotional emails

4. Legal basis for processing

  • Execution of a contract or pre-contractual measures
  • Legal obligations
  • Consent (for marketing and non-technical cookies)
  • Legitimate interest (security, service improvement)

5. Processing methods

Processing is carried out through:

  • digital and IT tools
  • protected systems and limited access

Appropriate technical and organizational measures are adopted to ensure data security.

6. Data retention

Data is kept for:

  • the duration of the requested service
  • legal obligations (tax/administrative)
  • until withdrawal of consent (marketing)

7. Communication to third parties

Data may be shared with:

  • technical providers (hosting, development, CRM)
  • marketing/email platforms
  • analytics tools

All appointed as Data Processors pursuant to art. 28 GDPR.

8. Data transfer outside the EU

Some services used (e.g. Google, Microsoft) may transfer data outside the EU.

Such transfers take place in compliance with:

  • Standard Contractual Clauses (SCC)
  • Adequacy decisions (where applicable)

9. User rights

The user can at any time:

  • access the data
  • request modification or deletion
  • limit processing
  • object to processing
  • request portability

Contact: info@celticchildcare.com

It is also possible to lodge a complaint with the Privacy Authority.

COOKIE POLICY

10. What are cookies

Cookies are small text files stored on the user’s device during browsing.

11. Types of cookies used

a) Technical cookies (necessary)

These do not require consent.

  • site operation
  • security
  • user preferences
b) Statistical cookies (prior consent)

Used to analyze traffic:

  • Google Analytics (via Site Kit)
  • Microsoft Clarity

Data collected:

  • user behavior
  • pages visited
  • time spent on site
c) Marketing and profiling cookies (if activated)

Any tools linked to:

  • Google Tag Manager
  • advertising campaigns

12. Consent management

The site uses CookieYes for:

  • consent collection
  • preference management
  • preventive blocking of non-necessary cookies

The user can:

  • accept all cookies
  • reject them
  • customize preferences

13. How to change preferences

The user can change consent:

  • via the cookie banner
  • via the “Manage cookie preferences” link on the site
  • via the browser

14. Disabling cookies via browser

The user can block cookies via:

  • Chrome
  • Safari
  • Firefox
  • Edge

(specific instructions available in browser settings)

15. Changes to the policy

The Controller reserves the right to modify this policy.

Changes will be published on this page.